joy rummy
joy rummy
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This app is available for your device
joy rummy
This app is available for your device
Contact
+91 1339068033
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the joy rummy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait for a proper signal and then click on send OTP, repeating the process if necessary. If you still don't receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app to ensure you have the most up-to-date features. This should allow you to log in and start playing with ease.
Q1: What is the minimum withdrawal amount in the joy rummy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus collected funds are non-withdrawable. This distinction allows you to access your earned gaming funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking between 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay is an exception to the app's usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except you. You can withdraw any winnings earned while playing games with the bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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